How about that?! 100% of our new patients at SkyVision in the month of May were satisfied with their SkyVision experience. In fact, 99.5% were either very satisfied or EXTREMELY satisfied!
We survey all of our new patients every day to see how their SkyVision Centers experience went. It's very important to us that we not only provide the very best eye care possible, but we also want our patients to have a wonderful experience in the process. We ask each new patient if they would refer friends and family to see us for all of their eyecare needs. In May 90% of our new patients said that they would look for opprotunities to bring up their SkyVision experience so that they could send friends and family to see us!
From the very outset Dr. Darrell White, Dr. Scott Schlegel, and Dr. Gregory Kaye have been striving to create a real, true patient-centered experience. Most medical practices of all kinds are actually built around the needs of the doctors. At SkyVision Centers we think that might be backwards--everything should be centered on our patients. Each of us spends time every day monitoring your experience, from waiting time to inusurance processing, to making sure that you are getting exactly the right care for your particular needs.
So thank you for all of your kind words and your wonderful reviews. We DO want to hear from you directly, not only to tell us how nice your experience was, but definitely also when you think there might be something that we can do better! Here's hoping June is just as successful!